We've added some new filters and functionality to the Beta agent experience!
- My Inbox is where your active conversations will live just as they do now.
- Team Inbox will show you all live conversations your teammates (that are using Beta) are currently engaged in - including the conversation contents.
- Recent Contacts will show you all recent contacts/conversations - similar to the transcripts page of your Olark dashboard. (More updates to this section coming soon.)
- Website Contacts shows you live visitors on your website, much the way the visitor list in Olark Classic does.