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Hide a conversation in Beta

 

Olark Beta

 

New Feature!

  

We've added the option to hide a conversation that you're no longer assigned to, so agents can dismiss a conversation that's been assigned to another agent.

Click the Hide Conversation link in the info message that appears and the conversation will be removed from your New Contacts queue.

an image of the Beta agent console. The image shows a link with the text "hide conversation" that appears at the bottom of a conversation.